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In regards to the PDA connection issues, please try the following:

Ensure that the client’s IT team has whitelisted our IP addresses, website addresses and email addresses (all listed below).

Please try to open the zetasafe2.net webpage on the PDA.

If the above does not work then try another web address.

Under Settings &gt; Connections &gt; Connections – Can the client ensure that if they use a Proxy server that is setup correctly, if they don’t then please ensure that the option to use a Proxy is not ticked.

- Ensure that the client’s IT team has whitelisted our IP addresses, website addresses and email addresses (all listed below).
- Please try to open the zetasafe2.net webpage on the PDA.
- If the above does not work then try another web address.
- Under Settings &gt; Connections &gt; Connections – Can the client ensure that if they use a Proxy server that is setup correctly, if they don’t then please ensure that the option to use a Proxy is not ticked.

After each, if successful, please try to synchronise the device.

ZetaSafe Whitelist Email/Spam Whitelist: zetasafe2.net mail.zetasafe.com mail.zetasafe.net zetasafe.com Website Whitelist: zetasafe2.net zetasafe.net zetasafe.com IP Whitelist: 134.0.76.206 40.68.210.130 51.140.44.183 51.140.186.103

PDA Connection Issues

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