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Troubleshooting the iOS App

K
Written by Khizer Islam
  • No connection to Internet - syncing or logging in

  • Plan tab is empty

No connection to Internet

Check wifi is on, SIM data enabled, good network connection. Check https://status.zetasafe.net/

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Fig 1

Plan tab is empty

Most likely causes with solutions:

  1. There is a filter applied somewhere which is hiding due tasks - check plan tab filters

  2. You have completed all your planned work - check review tab & sync device

  3. Your database is out of date and there are no longer any tasks in tolerance - sync device

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